Terms of service
Shopify Terms of service
Use of our Online Shop
We cannot sell alcoholic products to anyone under 18. By using this website shop, you confirm that you are at least 18 years of age and of legal drinking age in your country of residence. For this reason, we may refuse an order at our discretion and orders may not be transferred from the customer to any other person. You, the buyer, shall be responsible for ensuring the accuracy of the details provided in your order and we will not be obliged to accept an order if all details required are not fully captured.
Payment
Payment can be made online by debit or credit card. All payments will be settled in GBP.
Your payment details will be encrypted to maximise security. Authority will be requested at the time of payment at the checkout. Your account will be automatically charged for your order once it has been acknowledged. Our liability to you in connection with any order will not exceed the total price charged for the relevant items.
The D & M Winchester Ltd reserves the right to cancel any order received and refund the total value of the order to the cardholder.
Prices
All prices are in GBP (Great British Pound). The prices are clearly set out on our website. All prices are expressed inclusive of any V.A.T payable, but exclusive of delivery costs. You will be advised of the delivery cost for your area at the time of the order being accepted.
Shipping
For UK deliveries please allow up to 7 working days from clearance of funds. We have introduced a 4 day working week. All mail is shipped between Monday and Thursday only.
Stock Availability
All of D & M Winchester Ltd’s products and services are subject to availability. If we are unable to fulfil your order we will contact you within 3 working days of receiving your order.
Returns and Refunds
We do hope that you are happy with your purchase. However, should you feel it necessary to return an item because it is faulty or different to that which you have ordered, we aim to make the return process as simple as possible. We must be notified of damaged or faulty goods within 2 days of delivery. We will refund you using the method of payment used to make the purchase. Goods must be returned unopened, sealed and in the original packaging. D & M Winchester Ltd will refund accepted returns within 30 days of you notifying us about the return. The postage of the return is the responsibility of the purchaser. Liability for loss or damage during transit of goods being returned is the responsibility of the purchaser.
Discounts and Promotions
From time to time, D & M Winchester Ltd may offer discounts, promotional codes, or special offers. Unless otherwise stated, discounts cannot be combined with any other offers including free shipping or applied to previous purchases. Discount codes must be entered at checkout and cannot be applied once an order has been placed.
Free shipping offers apply only to qualifying orders and destinations as specified in the promotion details. D & M Winchester Ltd reserves the right to modify, suspend, or cancel any promotion or discount at any time without notice.
Privacy Statement
For information regarding how we use your contact details supplied to D & M Winchester Ltd, please read our Privacy Policy.
Contact Details
D & M Winchester Ltd
Coleburn Distillery
Longmorn
IV308SN
Tel: 01343862861
VAT number: GB842861905
Company Number: SC265631